Frequently asked questions!
Do you make your products by hand?
Yes, every single item in our store is handmade by us
How do I choose the right size for my pet?
We provide a detailed sizing guide on each product page to help you measure your pet accurately. If you’re unsure, feel free to contact us—we’re happy to help you find the perfect fit.
What materials are your collars, leashes, and harnesses made from?
All of our products are made from high-quality, waterproof fabric that is both durable and easy to clean. The materials are selected for comfort, safety, and long-lasting use.
Are your collars, leashes, and harnesses waterproof?
Yes, our products are made from waterproof fabric, however, while the materials are water-resistant, our accessories are designed for daily wear and walking, not for prolonged swimming or full submersion in water. Occasional splashes or light rain are no problem, but for your pet’s comfort and to maintain the integrity of the hardware and stitching, we recommend removing the gear before swimming.
Do the cat collars have a safety breakaway feature?
Yes, all of our cat collars include a safety breakaway buckle designed to release under pressure, helping prevent injury if your cat gets caught on something.
How long does it take to receive my order?
Since all items are handmade and personalized, orders typically ship within 1–3 business days. Shipping times may vary depending on your location and shipping method selected.
Do you offer custom orders or special requests?
Definitely! If you have a specific color, pattern, or personalization request in mind, please get in touch. We love creating custom pieces that suit your pet’s personality perfectly.